Social Security
Welcome to Social Security in Mission Viejo, CA!
Social Security is not your typical dining experience; it's a government office dedicated to providing essential services to the community. Located at 23311 Madero Mission Viejo, this establishment aims to streamline processes related to Social Security benefits and services.
Customer reviews highlight the efficiency and organization of Social Security. From setting appointments for quick visits to helpful and friendly staff, visitors have praised the quality customer service offered at this location. The office is commended for its cleanliness, comfortable waiting area, and minimal wait times, especially for those with appointments.
Despite some challenges like limited parking and occasional long wait times, patrons have shared positive experiences overall. The security measures in place and the convenience of online applications have made visits smoother for many.
If you find yourself needing assistance with Social Security matters, consider making an appointment at Social Security in Mission Viejo. Sit back, relax, and let the dedicated staff take care of your needs efficiently and professionally.
Social Security Menu
Location
Address: 23311 Madero Mission Viejo, CA 92691
Phone: (888) 306-9878
Last Reviews
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Author: Sheik C.
Setting an appointment during a weekday morning is the way to go! I've never been in and out of a SS as quick as I did today. I went in for a name change and had set an appointment. I will say make sure you try to schedule a month in advance if you can. Appointments fill up! Once I was in the lobby I only waited 10 minutes at most to be called. It took about 5 minutes and then I was done! There was also no line out. So maybe that happens during busier times of the day.
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Author: Jennifer S.
Wasn't as bad as I thought fast very organized the open at 9 I was there by 830 parking is minimal so get there early
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Author: P M.
I was very impressed with the quality customer service. From the moment you enter, you are acknowledged and asked the reason for your visit and then directed to the appropriate check-in process. The waiting area is very clean and chairs are comfortable. Our wait time wasn't too bad, because we didn't have an appointment and were expecting to wait at least a couple of hours. We were assisted within an hour. The agent who helped us was very patient and answered all of our questions. He was very professional and courteous.
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Author: Samantha I.
When I arrived, there was no security guard at the entrance, everyone was able to walk right into the building. I found a check-in flyer taped to a column on the right and scanned the QR code to easily get a ticket number. This was a very crowded office (almost no availabile seats) on a Friday afternoon, mid-month. Parking was also limited, as the back lot is for employees, but I lucked into a spot right out front. Many people were parked on the street. I sat down around 2:45 and was called back at 4:17. Heads-up, numbers don't always get called in order (that was annoying a lot of people in the waiting room). This is not even my local SSA office but I filled out an online application and it somehow got assigned a Mission Viejo code. The Fountain Valley office was much smaller, more welcoming, and less crowded when I visited them first (before knowing of the glitch that got my application stuck at this Mission Viejo office). If this IS your local office, definitely try to book an appointment because being a walk-in here isn't the move. Bring a snack, a water bottle, and a book if you try it. Oh and be careful, they close at 4:00. But shut the locked doors almost 5 minutes early. I do really like how I received a text with my ticket number and another text telling me "It's almost your turn. Make sure you are present in the office and ready to be seen." Once I got to a representative window, it was super fast (like done in 5 minutes). The woman helping me was nice and seemed surprised that I got sent to this office because the other one should have deleted my application and started a new one. Hopefully you don't end up in a similar glitch, but if you do, maybe request that they do that?! I'm just happy it's taken care of now. -1 star for the 90 minute wait time. SSA should allow booking online for appointments, instead of needing to call an office.